Store Leader

RESPONSIBILITIES

• Build and lead my commercial project that fulfills the needs of local people

• Decide on and implement the omnichannel commercial policy that allows me to touch more people and fulfills my people/planet/profit ambitions

• Provide an omnichannel, sustainable product offering and a range of services expected by customers

• Act across all channels to get to know the people living in my zone encourage them to visit or return, and engage with us to promote sport and physical activity

• Commit to and develop omnichannel indicators and decide on the means required to achieve them

• Promote eco-mobility among our customers, employees, and partners

• Ensure good relations with local institutions, prioritizing in line with the issues for my zone

• Co-develop my area‘s project

• Deliver the best possible experience to ensure customer satisfaction and sustainable performance

• Develop sales of our new or second-hand products as well as services, by our teammates/partners

• Manage the "how to sell" which allows our customers to discover and buy our product and service offer on new or sustainable solutions

• Deliver the satisfaction policy and Decathlon and partner services policy to fulfill customer needs

• Ensure the safety of customers, teammates, goods, and data and respect of the procedures

• Offer solutions to extend the lifespan of products and customize the products

• Coordinate people organization, hourly performance, and working conditions to enhance customer availability and overall performance

• Preserve our resources through the management of our site and our societal impact (waste, energy, transport, etc)

• Develop, motivate, and take care of human capital (manage a team)

• Animate the managerial scheme ( Project team individual, Mission, individual meeting, Remuneration, Performance ) by integrating the challenges of transformations

• Develop a collective in the service of the project

• Respect and enforce all staff legal rules

• Take care of myself and my teammates by creating a motivating work environment

• Decide on a current and future human structure consistent with my commercial strategy, my economic activity, and our transformations (digital, data, sustainable development, departments, etc)

• You have a strong desire to lead your team and have an intense enthusiasm for sports

• You have at least 5 years of managerial experience in relevant fields preferred: Retail, FMCG, F&B, Hospitality…

• You have proven experience in successfully setting up and managing new stores or projects

• You have prior stock and supply management experience

• You have a great understanding of business development and commerce

• You are aware of and considerate of the retail market

• You are dynamic with a high sense of responsibility and capacity for the organization

• You demonstrate excellent leadership

• You prioritize the needs of your customers

• You have fluency in both Vietnamese and English