Snr Business Development Support Tikinow Smart Logistics
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Mô tả công việc
About us
At TikiNOW Smart Logistics (TIkiNOW), we've committed ourselves to becoming a trailblazer in bringing AI and advanced technologies to positively transform Logistics to a heightened level.
As a member of TikiNOW, you will gain more knowledge and experience on how an E-commerce system operates, obtain the opportunities to push yourself further by solving problems in a system where millions of orders are sold and delivered to customers, and support the Tiki Express
Delivery (TED) team to deliver products to customers in the fastest and most dedicated way.
We are looking for a talented and passionate Senior Business Development Support. This position is critical for the company’s growth. He/she should be working closely with both internal and external stakeholder so as to generate new demand for the company’s products.
Job Purpose:
o Deliver message of company “#1 premier end-to-end E-logitics solution in Vietnam”.
o Acquire & manage mass merchants as assigned.
o Increase number of merchants onboarding successfully on system.
o Resolve Merchant’s problem & complaints with highest satisfaction.
o Build & maintain the best Customer Service team with “Customer centric & speed
support” spirit.
o Contribute to BD department goals
What you’d contribute:
o Manage and support group of mass merchants.
o Manage E-contract flow & ensure re-signoff nearly expired contracts.
o Timely update new policies for Merchants & internal team.
o Specially care for Strategic merchants
o CS operation Analysis & Improvement plan
o Internal & external negotiate for final solution and backlog clearance.
o Weekly/Monthly reports to managers & strategic merchants
o Track & control team performance with SLA & OKRs
o Allocate work to team members following merchant’s type (Mass/Big/Strategic)
o Train new members.
Yêu cầu công việc
What you’d have to succeed for the role:
• 2+ years of experience in B2B sales or business development
• KPI-driven attitude, eager to adapt to dynamic environment
• Solution-based mindset, value-based approach
• Highly self-motivated, flexible yet logical and calm under pressure
• Be able to work and communicate in English
• Experience in logistics, supply chain and/or fulfillment companies
Our cool offers:
• Hybrid working
• Attractive package + immediate healthcare insurance o Fully paid during the probation period
• Social insurances contributions paid on full salary
• Be coached by experienced & inspirational leaders and managers
• Unlimited access to knowledge via learning library & via team knowledge-sharing
Phân tích mức độ cạnh tranh
VietnamWorks AI
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Giá
29.000đ / lượt
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Thưởng
Chăm sóc sức khoẻ
Nghỉ phép có lương
Thông tin việc làm
10/01/2025
Nhân viên
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
Kinh Doanh B2B, Business Development, Logistics, Supply Chain, English Communication
Thương mại điện tử
Bất kỳ
2
Không hiển thị
Địa điểm làm việc
52 Ut Tich Street, Ward 4, Tan Binh District, Ho Chi Minh
Tikitopia, 52 Đường Út Tịch, Phường 4, Tân Bình, Hồ Chí Minh, Việt Nam
(Xem bản đồ)Nhận diện một số hình thức lừa đảo
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