Senior Specialist, FC (Agency) Training Operation

Senior Specialist, FC (Agency) Training Operation is responsible for helping and supporting the FC Training and Development Part. This position plays a crucial role in ensuring the smooth execution of training programs and initiatives, as well as supporting trainers and trainees throughout the training process. The Training Operation personnel work closely with the training team to ensure that all training activities are effectively coordinated and delivered.

Responsibilities:

1. Administrative Support:

- Assist in scheduling and coordinating training sessions, workshops, and other learning events.

- Code MoF, Avicad relevant task…

- Manage training calendars, including booking venues, arranging logistics, and sending out invitations.

- Maintain accurate records of training attendance, evaluations, and feedback.

- Prepare training materials such as handouts, manuals, presentations, and multimedia resources.

- Handle registration processes for trainees, ensuring accurate data entry and timely communication.

3. Communication and Coordination:

- Serve as a point of contact for trainers, trainees, and others regarding training-related inquiries or requests.

- Communicate training schedules, updates, and reminders to participants through various channels (e.g., email, intranet).

- Coordinate with external vendors or trainers for specialized training programs or guest speakers.

4. Evaluation and Reporting:

- Assist in collecting post-training evaluations from participants and compile feedback for analysis.

- Prepare reports on training activities, attendance rates, evaluation results, and other relevant metrics.

5. Sales Support: Support sales activity such as events, meetings, and forums when needed…

Education:

College graduate or above is required.

Experience:

- Prior experience in a similar administrative or support role is desirable.

- Familiarity with training processes and learning management systems is an advantage.

- Proficiency in using productivity software such as Microsoft Office Suite (Word, Excel, PowerPoint) and online collaboration tools.