Senior Officer, Event Team Lead

BRITISH UNIVERSITY VIETNAM (BUV)

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and other UK universities. BUV is rated a 5 Star university of excellence by the world recognised QS accreditor and is also recognised with a University-wide accreditation from the UK’s Quality Assurance Agency (QAA).

BUV has three main brand drivers:

• Offering accredited British and international higher education and training in Vietnam.

• Providing 5-star university campuses, learning spaces, and services.

• Including a Personal and Social Growth (PSG) Program that prepares students for the future of life and work.

Established in 2009, BUV provides teaching for both undergraduate and postgraduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

Students study at BUV’s award winning campus in the Ecopark township near Hanoi. With its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognised as one of the best educational environments in Southeast Asia.

POSITION PURPOSE

The Senior Officer, Event Team Lead will oversee the planning, coordination, and execution of all university events, ensuring they align with the institution's strategic goals and enhance its reputation. This role will focus on delivering high-quality events that engage stakeholders, promote the university's brand, and support key initiatives. The Senior Officer will work closely with various departments to ensure seamless event execution and will lead a team of event coordinators to achieve excellence in event management.

AREAS OF RESPONSIBILITY

1. Event Planning and Coordination:

• Develop and implement comprehensive event plans, including timelines, budgets, and resource allocation.

• Coordinate with internal and external stakeholders to ensure all event requirements are met.

• Oversee the logistics of event setup, execution, and teardown, ensuring all aspects run smoothly.

2. Team Leadership and Management:

• Lead and mentor a team of event coordinators, providing guidance and support to ensure high performance.

• Assign tasks and responsibilities to team members, ensuring efficient workflow and accountability.

• Foster a collaborative and positive team environment, encouraging professional growth and development.

3.Stakeholder Engagement:

• Collaborate with academic departments, student organizations, and external partners to plan and execute events that meet their needs.

• Build and maintain strong relationships with vendors, sponsors, and other external partners.

• Ensure clear and effective communication with all stakeholders throughout the event planning process.

4. Event Marketing and Promotion:

• Develop and execute marketing strategies to promote events and maximize attendance.

• Liaise with Brand and Marketing team to utilize various channels, including social media, email, and traditional media, to reach target audiences.

• Monitor and analyze the effectiveness of marketing campaigns, making adjustments as needed.

5.Budget Management:

• Develop and manage event budgets, ensuring cost-effective use of resources.

• Track expenses and ensure all financial aspects of events are handled accurately and transparently.

• Provide regular budget reports to senior management, highlighting any variances and proposed solutions.

6. Continuous Improvement:

• Evaluate the success of events through feedback and performance metrics.

• Identify areas for improvement and implement changes to enhance future events.

• Stay informed of industry trends and best practices in event management.

COMPETENCIES (knowledge, skills, and abilities)

Essential

• Bachelor's degree in Event Management, Hospitality, Marketing, or a related field.

• Proven experience in event planning and management at a senior level.

• Strong leadership and team management abilities.

• Project management skills with experience handling multiple events and deadlines.

• Strong organizational and problem-solving skills.

Desirable

• Master's degree in Event Management, Hospitality, or related fields.

• Experience in higher education event management or a similar sector.

• Familiarity with event management software and tools.

• Ability to collaborate with cross-functional teams and external partners.

• Excellent communication and interpersonal skills.

COMPETENCIES (behavioural)

Essential

• Strong leadership and mentoring skills to foster team growth and success.

• Excellent collaboration and relationship-building abilities across departments.

• Adaptability to adjust strategies based on changing circumstances.

• Integrity and professionalism in upholding the university's values and managing events.

• Accountability for event outcomes and timely project delivery.

Desirable

• Creative problem-solving and innovative thinking in event planning.

• Ability to influence and negotiate with internal and external stakeholders.

• Cultural awareness and sensitivity in working in a multicultural environment.

BENEFITS

• Highly competitive salary package (plus benefits) for Vietnamese and expatriate candidates depending on qualifications/experience;

• 13th month Tet bonus (Vietnamese candidates);

• Annual cost of living adjustment;

• Annual salary increases and bonuses based on performance;

• Recognition & awards programmes;

• 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;

• Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);

• Education support for staff, spouse and children;

• Relocation allowance to cover visa/flights/initial days accommodation

• Support and assistance in work permit and visa application together with relocation to and settling into living and working in Vietnam;

• Transportation support;

• Business travel insurance;

• Flexible working arrangements;

• Various staff events throughout the year (outings, year-end party, sports activities and other events);

• Onsite fitness and sports centre;

• Opportunity to work within a professional and multicultural environment.