Job description
Position Summary
The Senior Change Analyst is responsible for supporting organizational change management efforts for IT projects. This role involves developing change management strategies, delivering communication and stakeholder engagement plans, and ensuring the successful implementation of IT-related initiatives. Key responsibilities include assessing stakeholder impacts, formulating approaches, and facilitating changes that impact IT operational processes.
Key Accountabilities
• Apply effective OCM methodologies and frameworks, working within the RMIT Change Management Framework (based on PROSCI).
• Complete any required change activities and artefacts. This can include change impact assessments, stakeholder analysis, developing (or contributing to development of) change management strategies/plans, stakeholder engagement plans, communications strategies/plans, training strategies/plans, and support plans, and handover/embedding plans.
• Lead or support the delivery of the above plans for specific OCM solutions / activities / materials. Facilitate workshops and deliver briefing sessions to small and large audiences where required.
• Support risks and issues management, working with Project Managers.
• Ensure OCM solutions are pragmatic, stakeholder/business-led, and deliver quality outcomes, working closely with the Project Manager and key stakeholders.
• Effectively engage and communicate with diverse stakeholders and interest groups at all levels across the University.
• Contribute to improving the RMIT change management methodology, OCM tools, templates and processes to ensure their effectiveness and support stakeholders through the change journey.
• Contribute to OCM team and practice activities such as regular OCM updates, effort estimations / scoping, and consult requests. Participate in team and Portfolio events as directed.
• Measure and monitor the various elements of the change initiative (success measures), identify risk areas and determine appropriate interventions.
• Advise and coach business leaders in their role as leaders of change and advise and coach stakeholders, managers and executives on best practice OCM and people impact management.
• Other duties as required.
Job requirements
• Minimum 2-3 years’ experience as an OCM practitioner.
• Experience in supporting change initiatives or projects.
• Ability to apply OCM frameworks end-to-end.
• Ability to scope and plan OCM activities, identify gaps, risks and issues along with appropriate interventions to ensure objectives will be met.
• Strong stakeholder management, facilitation and relationship skills, including the ability to work collaboratively with key stakeholders and develop effective relationships with diverse staff at multiple levels.
• Excellent communication skills both written and verbal: ability to articulate messages to a variety of audiences and all organisational levels.
• Excellent planning and organisation skills along with strong levels of productivity in terms of attention to detail, accuracy, time management and speed.
• Ability to work autonomously, own tasks/deadlines, take accountability for delivering quality outcomes, manage priorities, and adapt to moving timeframes.
• Ability to display appropriate behaviours in line with the position and RMIT Values.
• Bachelor's degree in commerce, Business, or Organisational Psychology.
• Post Graduate qualifications in a discipline of Commerce, Business, or Organisational Psychology.
• Prosci© certification, PCI, Change Management Institute© Master Level accreditation or equivalent Organisation Management Change qualification.
• English Proficiency.
• English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General with a score of at least 6.0 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).
• For any role, English Language Proficiency may also be proven by showing successful completion of secondary education to a level qualifying to enter university study while being instructed through the medium of English, as per the RMIT University recognised qualification list.
What We Can Offer
Bonus
Healthcare Plan
Paid Leave
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Job Information
30/09/2024
Experienced (non-manager)
Academic/Education > Educational Management
Communication Skills, Project Management, Stakeholder Management, Organizational Change Management, Planning And Organization
Education/Training
Any
2
Any
Job Locations
702 Nguyễn Văn Linh, Tân Phong, District 7, Hồ Chí Minh, Việt Nam
702 Nguyen Van Linh Boulevard, Tan Phong Ward, Dist.7, Ho Chi Minh City
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