Senior Business Analyst

About us:

- A company with 100% Korean FDI capital.

- Our head quarter is located in Seoul, Korea for 16 years.

- Current main customer is Sam Sung, LG, Bank etc...

- We want to move forward to local Viet Nam Company (Viettel. FPT, VNPT, etc...)

Job Description:

1. Business Requirements Gathering:

o Engage with stakeholders to understand their business needs and translate these into clear, actionable requirements.

o Conduct interviews, workshops, and document analysis to capture business processes and workflows.

2. Stakeholder Management:

o Act as the main point of contact between the business and technical teams, ensuring clear communication of requirements.

o Facilitate discussions to align project goals and business needs.

o Manage stakeholder expectations throughout the project lifecycle.

3. Documentation:

o Create and maintain detailed documentation, including business process maps, requirement specifications, and project reports.

o Document changes and ensure they are communicated effectively to all stakeholders.

4. Requirements Analysis:

o Analyze and validate the requirements and propose efficient solutions.

o Break down high-level business needs into detailed functional and technical requirements for the development team.

5. Solution Design & Testing:

o Collaborate with development teams to ensure the solution meets the business needs.

o Involve in system testing, user acceptance testing (UAT), and ensure that final products align with business goals.

o Coordinate with QA teams to ensure that all testing scenarios are covered and functional.

6. Process Improvement:

o Identify gaps in existing business processes and suggest enhancements to improve efficiency and performance.

o Monitor the success of implemented solutions and suggest ongoing improvements.

7. Project Support:

o Provide support during the implementation phase of projects and ensure smooth transition to the operational teams.

o Assist in training end-users and creating user manuals if required.

- Proven work experience as a BA role (At least 3 years)

- Experience with project management tools and methodologies is a plus

- Strong analytical and problem-solving skills

- Excellent communication skills, both written and verbal

- Proficient in using requirements management tools and project documentation tools

- Experience in business process mapping, data analysis, and reporting

- Strong attention to detail

- Ability to work collaboratively in a team environment

- Adaptable to changing business requirements

BENEFITS:

- Gross Salary: negotiate

- Long-term bonus, excellent employee bonus, 13th month salary, holiday bonus, Tet, KPI bonus...

- 1 paid leave on Company foundation date

- Contribute SHUI with a high percentage. Bonus with PVI insurance

- Active & young working environment

- Just 5 working days per week

- Every 2 years of consecutive working will be added 1 more full paid annual leave

- Annual Company trip and other Teambuilding activities

WORKING PALACE:

- Working time: 8:30 to 17:30 from Monday to Friday

- Working Location: 2nd Fl, A Tower, Golden Palace BD, Me Tri St, Me Tri, Nam Tu Liem