Sales Excellence Manager (hoặc Business Development Manager)

1. New business | categories development in Vietnam

Explore the new business opportunities in Vietnam to align with Global and Regional strategies.

• Study strategies of Global and Regional. Explore the opportunities in VN market

• Run necessary research, or studies to analyse the market needs

• Form project, develop business case, run pilot of new business to test the market.

• Formalise the business | operation pattern before handing over to sales operation.

2. Business Excellence

• Review and upgrade the Sale Operation (mainly B2C = Automotive Lubricant) including (but not limited): Organisation structure, RTM, Sales KPIs, Resources and Efficiency, Processes, tool DMS and forecasting, sales capabilities

• Applying automation tools or AI where possible to improve speed, resources and accuracy

• Study Market and business acumen, available resources

• Work closely with other partners (Marketing, Finance…) to address the existing issues and corporate for the improvement plan

• Conduct the assessment of the operation model, KPIs, Financial performance, activities and outcomes, processes, tools …

• Study existing Route To Market and proposed improved one

• Benchmark with other sales operation model in the same industry | other industry (i.e FMCG) or other Motul in Asia

• Propose improvement plan of B2C operation elements = Organisation structure, RTM, Sales KPIs, RTM, Resources and Efficiency, Processes, tool DMS and forecasting, sales capabilities

• Evaluate (a) the risk of changes and mitigation plan (b) the improved efficiency of Sales Operation

• Develop Key account management (KAM)

3. Operate the new sales model (in parallel with the existing one)

• Roll out the Improvement and track the execution vs. the designed ones in one region before implemented for the whole country

4. Projects Management

• Other company projects (related new strategies) – to be defined

+ Minimum Bachelor of Art in Sales & Marketing

+ Minimum 10 years of experience in B2C Sales Operation and Management,

+ FMCG and / or Automotive and Lubricant industry experience – is preferred

+ Experienced and balance of operation and strategic

+ Strong experience with deep expertise in Sale | RTM | KAM - which can prove new business model development and key account management efficiency.

+ Proven ability to drive the sale process from plan to performance.

+ Proven ability to understand product specifications.

+ Excellent organization skills

+ Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgement.

+ Excellent communication and interpersonal skills for effective client relationship management.

+ Results proven

+ Customer Centricity mindset

+ Good listening and presentation skills

+ Ability in business excellent improvement

+ Strong written and spoken in English.

+ Ability to work with internal and external constituents in a global environment.

+ Organisation development | growth mindset

+ Ability to collaborate with cross-functional teams to deliver the result.