Sales Administrator

Nextevo is seeking an experienced and detail-oriented Sales Administrator to manage our e-commerce platform and support our sales team in administrative and operational matters.

Key Responsibilities:

1) E-Commerce (Reports to Marketing Manager)

• Assist in managing Nextevo’s e-commerce platform to ensure that the e-commerce platform, product information, promotional details, and all other relevant website systems are configured correctly.

• Provide customer service support to online customers, such as addressing enquiries, attending and acknowledging online sales orders, handling of complaints.

• Administrative duties to include invoicing and preparation of eCommerce orders (Packing, Airwaybills, invoices, etc.), prepare monthly sales and operational reports, collaborate with internal and external stakeholders to meet e-commerce needs

2) Sales Support (Reports to Sales Manager)

• Support day-to-day operations of the Sales team, including preparing sales contracts, submission of sales order and invoice data via ERP system, maintaining database of sales contacts, leads and records, etc.

• Follow up on the production schedule for samples and customer orders, including arrangement of shipment schedules, invoice and payment collections

• Administration duties such as general filing, logistics documentation etc..

• Minimum 2 years’ experience in administration and sales coordination

• Strong time and project management skills.

• Effective communication skills and detail-oriented

• Proficient with MS Office applications.

• Must be able to write and speak Vietnamese & English

Personal Attributes:

• Integrity: Strong ethical principles and a commitment to transparency and accountability.

• Adaptability: Able to thrive in a dynamic environment and handle multiple responsibilities flexibly.

• Passion for Sustainability: Aligned with Nextevo’s mission to drive positive environmental and social impact.