Partner Success Manager _ Credit Card Business _ HCM - HN

* We are partnering with banks that are embracing changes toward digital banking - Credit Card Partnership. These changes are exciting but complex, and we are looking for team members who are motivated by big challenges and are ready to dive headlong into helping us grapple with complexity, build solutions, and turn our visions into a reality. Join us, if you have the talent and desire to deliver financial access for all by advancing data science and technology.

* As a Partner Success Manager - you will play a crucial role in driving sales and expanding the reach of our TPBank EVO credit card in your assigned region. You will be mainly responsible for building relationships with key retail stores, regularly visiting the assigned stores within your region, and playing the role of an EVO ambassador.

* This is an exciting and rewarding opportunity for individuals who thrive in a fast-paced environment and enjoy the challenge of exceeding expectations. You will have the opportunity to make a real impact on the growth and success of our company while working with a team of talented and dedicated professionals.

* The role will report to the Director of Acquisition.

What you will do

1. Relationship Building:

- Develop a strong rapport with Area Sales Managers (ASM), Store Managers & key store staff.

- Conduct regular meetings to understand their needs, challenges, and opportunities.

- Act as the primary liaison between Trusting Social and Partner’s store teams.

2. Sales Strategy Implementation:

- Monitor and analyze sales performance at the store level, providing insights and recommendations for improvement.

- Collaborate with Partner's leadership to drive sales effectively through campaign/contest

3. In-Store Activities Coordination:

- Oversee in-store promotional activities and events aimed at boosting card sales.

- Ensure that promotional materials and activities align with Trusting Social and Partner’s brand guidelines.

- Gather feedback/insights from store teams and adjust strategies accordingly.

4. Training and Support:

- Provide training sessions for Store Managers and their teams on product knowledge and sales techniques.

- Create easy-to-understand training materials and sales aids.

- Offer continuous support and guidance to ensure that store teams are equipped to meet sales targets.

5. Performance Tracking and Reporting:

- Develop and maintain comprehensive reports on sales performance and in-store activities.

- Use data-driven insights to make informed recommendations for future sales strategies.

- Present regular performance updates to Trusting Social and Partner’s leadership teams.

What you will need to have

- Bachelor's degree in Business Administration, Banking & Finance, Marketing, or a related field

- Proven experience in partnership management and sales within the financial services & retail sector at least 8 years.

- Strong communication, interpersonal, and empathy skills, capable of building lasting relationships.

- Data-driven mindset with the ability to analyze sales data and derive actionable insights.

- Ability to coordinate and execute in-store promotional activities effectively.

- Experience in training and capability-building for sales teams.

What we offer

- Competitive compensation package, including 13th-month salary and performance bonuses

- Comprehensive health care coverage for you and your dependents

- Generous leave policies, including annual leave, sick leave, and flexible work hours

- Convenient central district 1 office location, next to a future metro station

- Onsite lunch with multiple options, including vegetarian

- Grab for work allowance and fully equipped workstations

- Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday

- Unlimited free coffee, tea, snacks, and fruit to keep you energized

- An opportunity to make a social impact by helping to democratize credit access in emerging markets

At Trusting Social, we deeply espouse the values of ownership, integrity, and agility in execution. We believe in doing what is right, what is best, and what is innovative. If you share our values and beliefs, we invite you to join us on our journey to deliver financial access at an unprecedented scale.

About us

We are an AI Fintech company specialized in assessing credit profiles of consumers in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1 billion consumers spanning 4 countries - Vietnam, Indonesia, India & the Philippines - and building a platform for the wider industry and the financial services industry, in particular, to provide the "un & under" served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights.

But we're not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in the markets where we operate. Although this goal is ambitious, we truly believe that by harnessing the power of AI & Big Data we can deliver financial access at an unprecedented scale.

As a firm, we're audacious problem-solvers motivated by our impact on society. We deeply espouse the values of ownership - of our actions and initiatives, integrity in all we do, and agility in execution.

We place great importance on doing what is right, what is best, and what is innovative. If you are smart, driven, and want to make a difference in the world with the most advance and fascinating technology, come join our team. We can satisfy your desire to explore new territory and give you the runway to really make an impact.

Additional Info

Learn more about us here:

https://www.youtube.com/watch?v=inAEDGvOcL8&t=29s