OTT Application Operations Engineer
Job description
The OTT Application Operations Engineer supervises the availability and quality of services related to the OTT solution (K+ app) upon its launch. This role involves recommending and implementing improvements in the operations and maintenance of OTT services.
DUTIES:
• Supervise the OTT service environment to ensure service availability and quality by:
• Service monitoring
• System support and maintenance
• Fault troubleshooting
• Fault escalation to the next level of support
• Operational reporting
• Manage changes in the OTT environment to ensure minimal service impact during change implementation
• Organize support, documentation, and training for the team and other departments
Job requirements
• Vietnamese national
• University degree in IT Network/Technology/Network/Video Processing
• Operational management skills: Experience in managing operations and maintenance of an end-to-end network and services
• Proven record of working independently through successful and high-value projects
• 01 year of experience in video streaming over the internet, OTT platforms, or similar. Experience in providing support to systems sourced internationally
• Excellent communication skills (English, written and spoken)
• Experience in integrating front-end and back-end on service-based infrastructures
• Ability to work overtime and/or outside of office hours
What We Can Offer
Bonus
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Job Information
10/10/2024
Experienced (non-manager)
Information Technology/Telecommunications > System/Cloud/DevOps Engineer
Communication skills, System Support, Troubleshooting
IT Software/SaaS
English
1
Not shown
Job Locations
Handi Resco Tower, 521 Phố Kim Mã, Ngọc Khánh, Ba Đình, Hà Nội, Việt Nam
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