Operations Assistant - Part-Time (11 Months)

Duties and Responsibilities:

1. Product Development (60%)

• Perform the full scope of trims product development activities, including artwork, pricing, sampling, and quality control.

• Work closely with corresponding offices and regional production teams on product development projects.

• Coordinate all trim developments and sampling processes with the Sales team, Tech team, QA team, and Production.

• Maintain and update development details, status, and progress in computer records/databases.

• Organize files of physical samples, approvals, and related information associated with specific trim item development.

• Perform Global ID assignment for approved developed items and manage Global ID master data in SAP and the Master pricelist file.

• Monitor all processes to ensure they are on schedule.

• Perform other duties as assigned by direct supervisors.

2. Customer Service (40%)

• Assist Customer Service Executives with sales orders and quotations within target timelines.

• Perform administrative tasks for Customer Service, such as preparing sales contracts for customers and handling sample deliveries.

• Coordinate with other departments, such as Sales, Warehouse, Logistics, QA, and Supply Planning, to ensure timely delivery of goods to customers.

• Escalate issues related to customer orders to Managers in a timely manner.

• Handle customer service phone calls.

• 2-3 years of experience in product development, merchandising in garment accessories, or related fields.

• Good command of English.

• Attention to detail, independence, organization, and the ability to work under pressure.

• Proficiency in Word, Excel, Adobe Illustrator, SAP, ERP, or related software.

Please note: CVs must be submitted in English and don't forget to mention your expected salary.