IT Infrastructure Leader

JOB PURPOSE:

- System Monitoring to ensure IT service and operation smoothly and stability.

- Improve, upgrade, and optimize the network system to satisfy current and future requirement

KEY RESPONSIBILITIES:

A. Build, Manage, Operate, and Maintain Overall System Stability:

- Build, manage, operate, and maintain all IT-related infrastructure systems of the company (DC, DR, HO) which based on a Hybrid environment (On-Prem and On-Cloud).

- Ensure that all requirements for data backup and recovery for all service systems and multi-platform applications are met.

- Coordinate with the related team to build environments and support projects as required.

- Plan the deployment, configuration, installation, maintenance, upkeep, backup, recovery, and periodic testing for the entire system.

- Ensure that all service systems operate stably, with contingency plans and backup scenarios always in place, and minimize service downtime in the event of an interruption.

- Ensure that IT policy requirements are implemented and applied throughout the system, especially those related to availability, scalability, and information security.

- Coordinate with other team members within the Department and Division, as well as with IT Service Providers, to handle system-wide incidents.

B. Support Projects, Users, and General Activities:

- Assist in evaluating and testing third-party systems and application software.

- Test and evaluate new technologies.

- Install servers and application software, and hand them over to projects or users.

- Assist in handling IT-related incidents.

- Support other Departments in evaluating and selecting devices and vendors related to the procurement of IT equipment and services.

- Participate in writing internal training documentation and training new staff.

- Advise Department Heads and Division Leaders on IT-related solutions.

C. General Responsibilities:

- Participate in developing and adhering to the IT operation policies, regulations, rules, and guidelines issued by the Division and the Company, as well as comply with legal requirements.

- Actively collaborate with Departments within the Division and the Company.

- Perform other tasks as assigned by the Domain, Department.

D. Knowledge:

- General knowledge of the fields in server systems, network systems, operating systems (Windows, Linux), databases, virtualization, cloud computing, security

- Proficient and good knowledge in managing, and configuring different technology/devices with Cisco Nexus Core, Next-gen Firewall, Load balancer, DHCP, DNS, NAT, VPN, Wifi Enterprise, Anti-malware, NAS/SAN, Logging and Monitoring & Alert…

- Experience with Ansible, Terraform, CI/CD pipeline is an advantage.

- Experience in deploying and administering systems on AWS, Azure, or Private Cloud; Knowledge of Kubernetes, Docker is an advantage.

A. Qualification: Bachelor's degree in Information Technology, Telecommunications, or Computer Science.

B. Experience:

- Minimum 3-5 years of experience in IT system, network, and infrastructure On-Prem/Pn-Cloud administration.

- At least 1-2 years of experience as a team leader or technical team manager.

- Ability to read and understand IT technical documentation in English, and to communicate with partners' technical teams in English via email/chat as needed.

C. Certification: At least one of the following international certifications: CCNA/CCNP, MCSA/MCSE, RHCSA/RHCSE, Azure Administrator, AWS SysOps, AWS Solutions Architect, CKA, Terraform Associate