ICT Senior Business Intelligence Analyst

BRITISH UNIVERSITY VIETNAM (BUV)

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London, University of Staffordshire, University of Stirling and Arts University Bournemouth. BUV is rated a 5 Star university of excellence by the world recognized QS organization and maintains a QAA IQR accreditation for its programs.

BUV has three main brand drivers:

• Offering accredited British and international higher education and training in Vietnam;

• Providing 5-star university campuses, learning spaces, and services;

• Including a compulsory personal and social growth program that prepares students for the future of life and work;

Established in 2009, BUV provides teaching for undergraduate and graduate programs. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

With a wide network of more than 300 enterprise partners in various fields, and 12-week internship programs, BUV helps students gain professional knowledge and practical skills to meet employers’ requirements as well as be ready to develop their careers immediately after graduation.

Students study at BUV’s world class and state of the art campus in the Ecopark township. With its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognized as one of the best educational environments in Asia.

POSITION PURPOSE

We are seeking a highly motivated and experienced Senior Business Intelligence Analyst to play a key role in our organization's data-driven decision making. You will be responsible for identifying reporting needs across various departments, designing, and managing data warehouse infrastructure, developing insightful dashboards and reports using Power BI, and continuously monitoring key business metrics.

AREAS OF RESPONSIBILITY

• Business Intelligence:

- Partner with business stakeholders across different departments to understand their reporting needs and translate them into actionable data requirements.

- Conduct thorough data analysis to identify trends, patterns, and insights that inform business strategies and decision making.

• Data Warehouse Management:

- Design, develop, and maintain data warehouse or data lake infrastructure to ensure efficient data storage, access, and retrieval.

- Implement data cleansing, transformation, and integration processes to ensure data quality and consistency.

- Work with IT teams to ensure the smooth operation and scalability of data storage solutions.

• Dashboard & Reports:

- Develop and maintain interactive dashboards and reports using Power BI to visualize key performance indicators (KPIs) and business metrics.

- Ensure dashboards and reports are user-friendly, visualized, and effectively communicate data insights.

- Provide training and support to users on utilizing and interpreting Power BI dashboards and reports.

• Monitoring Key Metrics:

- Define and monitor key business metrics, develop automated reports and alerts to proactively identify trends and potential issues.

- Provide regular updates and insights to stakeholders on the performance of key metrics.

• Automation Solutions:

- Identify opportunities to automate manual tasks within the BI function using scripting or workflow automation tools.

- Collaborate with IT teams to develop and implement automation solutions that improve data processing efficiency and reduce manual errors.

COMPETENCIES (knowledge, skills, and abilities)

• Bachelor's degree in Business Administration, Information Technology, Data Science, or a related field.

• Minimum 5 years of experience as a Business Intelligence Analyst or related role.

• Proven experience in identifying and analyzing business needs through data analysis.

• Strong understanding of data warehouse/data lake concepts and technologies.

• Expertise in developing and maintaining data models.

• Proficiency in data visualization tools like Power BI.

• Working knowledge of machine learning concepts and basic modeling techniques is a plus.

• Strong analytical and problem-solving skills.

• Ability to work independently and as part of a team.

• Attention to detail and a commitment to data quality.