Hardware Technical Leader / Manager

Purpose of Role

We are looking for a Hardware Technical Manager to lead the management and maintenance of power bank rental stations and related hardware. The ideal candidate will ensure the infrastructure is operational, reliable, and customer-focused.

Job Responsibilities: included but not limited:

• Hardware Management: Oversee installation, maintenance, and optimization of power bank stations and batteries

• Technical Support: Provide troubleshooting and resolve hardware issues promptly to minimize downtime.

• Performance Monitoring: Monitor hardware performance and implement maintenance schedules.

• Project Management: Lead technical projects for hardware installations, upgrades, and expansions.

• Vendor Relations: Manage relationships with suppliers, negotiate contracts, and handle warranty claims.

• Team Leadership: Lead a team of technicians, providing training and ensuring adherence to safety protocols.

• Quality Assurance: Ensure hardware meets industry standards and regulatory requirements.

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.

• 5+ years of experience in hardware management, preferably in rental or high-tech service industries

• Strong troubleshooting and maintenance skills for hardware systems (charging stations, power banks).

• Project management experience and ability to lead cross-functional teams.

• Strong vendor management and negotiation skills.

• Excellent communication and leadership abilities.

• Preferred: English communications skill & experience with IoT devices or smart technologies, charging stations