[Bac Ninh] Intern/ Executive, Tenant Experience (Industrial)

1. Tenant Relations:

• Deal with tenants whose factories and/or warehouse are located at Bac Ninh.

• Advise and assist in Pre and Post Investment application and procedures.

• Address tenants’ enquiries and requests within timeframe of local regulations and organizational policies and service standards.

• Refer tenants to other partners and services as required.

• Maintain updated knowledge of relevant renting legislation.

• Liaise and engage tenants on opportunities for expansion.

• Track and analyse tenants need and directions.

• Conduct and analyse quality assurance surveys to enhance services provided to current and promising tenants.

2. Collaborate with other stakeholders:

• Coordinate with marketing and technical teams to update latest tenants’ information.

• Prepare prospective sales data regarding developing tenants to support marketing team.

• Serve as business translators when dealing with potential and existing tenants.

• Identify and propose more efficient work practices with managers and your team to support sustainability initiatives.

• Budget and forecast expense arising from leasing activities.

• Excellent communication skills in Chinese on top of Vietnamese and English.

• Based in Bac Ninh and willing to work between Bac Ninh and Hanoi.

• 1 - 2 years of experience in Customer Service.

• Experience with corporate client in industrial environment is a competitive advantage.

• Prior working experience in marketing is a plus.

• Bachelor/ Master’s degree in Business Administration or Economics equivalent.

• Exceptional interpersonal skills.

• Positive and professional demeanor.

• Ability to prioritize and multi-task to meet deadlines in a fast-paced working environment.

• Demonstrated ability to work as a team.

• Willingness to learn and adapt in a dynamic business environment.

• Technically savvy and able to learn company-specific programs and software.