Account Manager/ Sales Supervisor (Retails Brands Sales/ Footwear/ Apparel/ B2B Industry)

ABOUT YOUR ROLE

The Sales Sup/ Account Manager is responsible for increasing the company’s revenues by achieving sales objectives within the assigned territory and/or account. This position also develops programs to achieve maximum sales volume consistent with sales projections.

YOUR RESPONSIBILITIES WILL INCLUDE

• Responsible for increasing revenue by achieving sales objectives in existing and new accounts.

• Create and manage territory and account strategies to deliver on price and product mix objectives.

• Provide product recommendations, samples, technical support, pricing and service information on demand.

• Provide product quotes and actively utilize value-selling tools and skills.

• Uncover and assess customer needs and develop and execute Value Proposition (Aligning Value).

• Demonstrate products and/or services and provide assistance in the best application of product and/or services.

• Proactively identify new accounts using screening techniques, referrals, and prospecting to potential customers within territory.

• Develop a thorough understanding of market conditions (e.g., current customers, potential customers, competitors) in assigned territory, and develop a strategy to achieve revenue goals.

• Conduct territory analysis and planning to enable appropriate allocation of time to accounts and customers.

• Responsible for securing and maintaining distribution of products and/or services and maintaining effective agreements.

• Use account management skills to plan and execute customer marketing/growth programs for customers.

• Creatively develop new applications for product lines.

• Channel or Key Accounts Specific: Responsible for selling to a designated channel. May identify new opportunities within the channel for potential business. Also responsible for needs analysis, development, negotiation, sale, delivery, and post-sale services to a group of clients.

• Participate in territory planning, customer planning and territory reviews. Develop and present SWOT analysis and make recommendations on products and growth opportunities.

• Maintain customer profiles and supply agreements.

• Establish pricing programs and strategies. Secure optimum product positioning within target accounts.

• Provide exceptional customer experience for business partners and prospects to develop long-term business opportunities.

• Navigate complex problems and structures to determine the best solutions for customer needs.

• Collaborate with other business units to evaluate volume, identify trends, ensure quality, and monitor budgets.

• Bachelor’s degree required with excellent English proficiency

• 4-5+ years successful Sales Experience or equivalent with 3+ years Sales Management Experience preferred.

• Skilled in effectively coaching, teaching, and developing solid Sales and negotiation skills within the sales team.

• Expert business acumen; ability to understand short and long-term consequences.

• Demonstrated successful sales experience in a sales position that involved negotiating complex transactions with upper-level management positions or similar experience.

• Skilled in developing sales penetration and growth strategies at targeted accounts.

• Excellent customer needs assessment skills.

• Expert negotiation skills/experience.

• Excellent financial skills and business acumen.

• Skilled in conducting territory analysis and planning.

• Ability to work independently with little supervision.

• Broad-based understanding of how to manage territory business.

• Skilled in communicating effectively with all levels of management on complex business issues.

• Skilled in preparing professional written proposals.

• Skilled in calculating figures and amounts such as discounts, invoice totals, percentages, bonuses, etc.

• Excellent understanding of product and technical information.

• Expert customer service skills.

• Expert oral, written and presentation skills.

• Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.